Hello,
for one of our clients we have configured an OOTB workflow which handles the routing of incoming post on a daily basis using Kofax as scanning client to to release the incoming document to SP using a workflow for routering to the proper department. The problem we experience is that after every restart of the services, the first workflow is not triggered. After the first time, all workflows started after that are running fine.
We already tried plaing around with the SP workflow timer job, but so far with no results. Does anybody had a similar experience? If yes, what's the cause of this problem and even better, what can we do to fix this? Customer is running on a SP2010 platform.
Thanks
Ludwig Stokkelaar
OpenDocs bv