I have a sql server database containing issue tickets that have been opened.
I have a second database that contains the names of the various devices and software packages against which one can report issues.
A user asked if there was a way for us to provide a way to "subscribe" to particular devices, so that any time an issue arose relating to that issue, information could be sent.
I have been playing the past week or so with external lists.
I was wondering if there is a way to set up things using infopath and sharepoint so that:
a. the user is provided with a drop down/scroll list of the various devices available.
b. At this time, this list is pretty long - more than a thousand.
c. After selecting the item, the user would be shown a sharepoint list of all issues relating to the device in question.
d. The user would then be able to bookmark the page, or perhaps even set up an alert, when they wanted to see whether anything new occurred.
e. RSS would really be nice, but I know that out of the box, SharePoint does not support RSS for external lists. I don't have the skills to write something to provide that sort of add on functionality.
Is this something doable? Has anyone set up something like this?
Thanks